3.1.1

Description

Key Responsibilities:

Document Translation:

• Translate printed or digital documents, brochures, and forms from English to another language (and vice versa), under supervision.
• Assist in translating materials related to city services, programs, and important public notices.
• Help ensure that all translated documents are accurate and culturally appropriate.

Interpretation Support:

• Assist City Hall staff during meetings or events by providing basic verbal interpretation services (such as helping non-English-speaking residents during public hearings or appointments).
• Support the translation of phone calls, emails, or online chats when needed, ensuring that clear communication is maintained.

Assisting with Multilingual Services:

• Help ensure that multilingual resources (like posters, websites, and social media posts) are up to date and accessible.
• Assist in maintaining a list of available translation resources and external language support services.

Cultural Sensitivity and Awareness:

• Ensure that translations are not only linguistically accurate but also culturally sensitive and respectful.
• Work with City Hall staff to understand the needs of the multilingual community and help improve communication strategies.

Customer Service and Community Support:

• Assist residents who come to City Hall with translation-related needs, such as helping them fill out forms or understand policies in their native language.
• Help answer general inquiries about translation services or available language resources.

Team Collaboration:

• Work alongside the communications or community outreach team to support multilingual public information campaigns.
• Collaborate with other interns or staff members to improve accessibility and language services for the community.
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Data Entry and Organization:

• Help organize and file translated documents or materials.
• Maintain records of translation requests and completed projects to ensure a smooth workflow.

Qualifications:

• Age: 16 years old.
• Skills:
• Proficiency in at least one language other than English (Spanish, Mandarin, Arabic, etc.) is required.
• Strong written and verbal communication skills in both English and the second language.
• Attention to detail, especially in ensuring translation accuracy.
• Ability to maintain confidentiality and handle sensitive information.
• Good organizational skills and the ability to work under guidance.

Why This Internship Could Be Great for a 16-Year-Old:

• Help the Community: You’ll be directly helping make City Hall more accessible to non-English-speaking residents, a rewarding way to serve your community.
• Language Skills: If you're bilingual or multilingual, this is a great way to put your language skills into practice and make a tangible difference.
• Cultural Awareness: You'll develop a stronger understanding of cultural diversity, which is valuable for any future career in a globalized world.
• Professional Development: You’ll learn how to translate in a professional context and gain insight into the public sector's work in serving a diverse population.

In-Person Instruction

Cost - Free