Latinos Unidos en Massachusetts (LUMA)

Description

Position Summary: 

We are looking for a friendly and organized Office Receptionist to manage the front desk and perform various administrative tasks. The ideal candidate will be the first point of contact for visitors, clients, and staff, providing a positive and professional experience. This role requires excellent communication skills, multitasking abilities, and a customer-oriented attitude.

Key Responsibilities:

• Advertising about LUMA services to the community.
• Assist LUMA at the cultural festival.
• File documents, answering the phone, book appointments, and work on social media platforms.
• Greeting and Welcoming Visitors: Warmly greet visitors, clients, and guests as they arrive, directing them to the appropriate person 
• Receive, sort, and distribute incoming mail and packages. Prepare outgoing mail as needed.

Qualifications:

• Proficient in MS Office (Word, Excel, Outlook).
• Strong verbal and written communication skills.
• Ability to multitask and prioritize effectively
• Excellent customer service skills and a positive attitude.
• Strong organizational skills with attention to detail.
• Ability to handle sensitive information with discretion.
• Ability to sit at a desk for extended periods.
• Occasional lifting (up to 10-15 lbs.) for handling office supplies and mail.
• Must be at least 16 to 25 years old

What You’ll Gain:

• Build meaningful relationships with individuals and families in the community, fostering a sense of empowerment and social responsibility
• Connect with other professionals, volunteers, and community leaders, which can lead to further career opportunities and collaborations
• Develop an in-depth understanding of social justice, immigration, education, healthcare and economic challenges facing different cultures in the community
• Enhance skills in areas such as communication, project management, fundraising, and program implementation, all of which are valuable in the non-profit and public sectors
• Participate in advocacy efforts aimed at improving the lives of individuals and families, helping to make a tangible impact in the community
• Gain hands- on experience in a meaningful field, helping to build your resume and giving you practical experience that can be applied in future roles

In-Person Instruction

Cost - Free