Privacy Policy

Welcome to AfterSchool HQ, (referred to herein as “AfterSchool HQ”, “we”, “our”, or “us”), We are committed to protecting your privacy and to treating your personal information as you would want it to be treated. This Privacy Policy lays out how we collect, use, share and protect your personal information. It applies to all AfterSchool HQ websites, platforms, services, and tools (collectively, “Our Platform”). Please remember that we provide Our Platform to activity providers, businesses, teachers, and many others who use Our Platform to organize and enrol children in a program, activity, or league (“Service Providers”) who have their own privacy practices. This Privacy Policy applies only to our own data practices, and not the practices of third parties that we do not control. By using Our Platform, you agree to the terms of this Privacy Policy and our Terms of Service.

Definitions

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage of Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small pieces of data stored on a User’s device.

Data Controller

Data Controller means a person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed.

Data Processor (or Service Providers)

Data Processor (or Service Provider) means any person (other than an employee of the Data Controller) who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers in order to process your data more effectively.

Data Subject

Data Subject is any living individual who is the subject of Personal Data.

User

The User is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

1. WHAT INFORMATION DO WE COLLECT AND FOR WHAT PURPOSE?

We collect a variety of personal information about our users so that we can provide Our Platform. We do our best to be as transparent as possible about our data practices and provide you choices about how your data is used when possible. The categories of information we collect can include:

Registration and profile information when you join Our Platform. We may collect personal information such as email address, username, password, phone number, and address when you register for an AfterSchool account or if you correspond with us. We also collect billing information if you make a payment to a service provider.
If you are a service provider, we may collect additional personal information when you join AfterSchool HQ so that we are able to provide Our Platform to you. If you elect to register for activities or receive payments for activities through AfterSchool HQ, you will enter into an agreement with our payment partner, Stripe, Inc. for the payments service and Stipe’s use of your data. Please review the Stripe Privacy Policy (https://stripe.com/us/privacy), which will apply to you.
Data collected through the use of Our Platform. We collect additional personal information when a person is registered for a Program through Our Platform. Though the information may vary based on the needs of the Activity Provider offering the Program, such information may include the person's name and birth date, grade, known allergies, school, information about the parents and siblings, emergency contact information and other information. This information may be provided to our Service by an adult family member or by an Activity Provider. We also collect information about how you use the Service and the data you input. Many Service Providers will customize their websites or their use of our Service to permit additional types of data collection and content that is uploaded or input into the Service. Any data that you submit or make available to others on the Service is User Content.
We use this information to operate, maintain, and provide to you the features of the Service. We may use this information to communicate with you, such as to send you email messages, push notifications and to permit other users of the Service to contact you. You can control your receipt of email and other messaging by visiting the “Profile” page on our website. We may also send you Service-related emails or messages (e.g., account verification, payment confirmations, changes or updates to features of the Service, technical and security notices). You may not opt-out of Service-related emails. For more information about your communication preferences, see “Your Choices Regarding Your Information” below.

2. USE OF COOKIES

The AfterSchool HQ website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize AfterSchool HQ pages, or register with AfterSchool HQ site or services, a cookie helps AfterSchool HQ to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same AfterSchool HQ website, the information you previously provided can be retrieved, so you can easily use the AfterSchool HQ features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the AfterSchool HQ services or websites you visit.

3. LEGAL BASIS FOR COLLECTING YOUR INFORMATION

Whenever we collect personal information from you, we may do so on the following legal bases:

Your consent to such collection and use;
Out of necessity for the performance of an agreement between us and you, such as your agreement to use Our Platform;
Our legitimate business interest, including but not limited to, the following circumstances where collecting your personal information is necessary for:
Intra-organization transfers for client data for administrative purposes;
Product development and enhancement, where the processing enables us to enhance, modify, personalize, or otherwise improve our services and communications for the benefit of our users, and to better understand how people interact with our Website;
Communications and marketing, including processing data for direct marketing purposes, and subject to your opt-in for these purposes, and to determine the effectiveness of our promotional campaigns and advertising;
Fraud detection and prevention;
Enhancement of our cybersecurity, including improving the security of our network and information systems; and
General business operations and diligence
In each circumstance, however, we will weigh the necessity of our processing for the purpose against your privacy and confidentiality interests, including taking into account your reasonable expectations, the impact of processing, and any safeguards which are or could be put in place. In all circumstances, we will limit such processing for our legitimate business interest to what is necessary for its purposes.

4. OUR RETENTION OF YOUR PERSONAL INFORMATION

We may retain your personal information for a period of time consistent with the original purpose for collection. For example, we keep your personal information for no longer than reasonably necessary for your use of our services and for a reasonable period of time afterward. We also may retain your personal information during the period of time needed for us to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.

5. DISCLOSURE OF DATA

Aggregated information that we may share with our partners includes, but is not limited to, information showing the relative popularity of an Activity over another, or popularity of certain AfterSchool Activities. You should understand that information you provide through the registration process or post to the public areas of our website, or through the use of our Platform (including your name,if provided, and location information) may be accessible by and made public through syndication programs and by search engines, metasearch tools, crawlers, metacrawlers and other similar programs.

Though we make every effort to preserve member privacy, we may need to disclose your Personally Identifiable Information when required by law or if we have a good-faith belief that such action is necessary to:

comply with a current judicial proceeding, a court order or legal process served on our website,
enforce this Policy or the Terms of Service Agreement,
espond to claims that your Personal Information violates the rights of third parties; or
protect the rights, property or personal safety of AfterSchool HQ, its members, and the public.
You authorize us to disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

6. YOUR RIGHTS

AfterSchool HQ aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Whenever made possible, you can update your Personal Data within your account settings. If you are unable to change your Personal Data, please contact us to make the required changes. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the right:

To access and receive a copy of the Personal Data we hold about you
To rectify any Personal Data held about you that is inaccurate
To request the deletion of Personal Data held about you
You have the right to data portability for the information you provide to AfterSchool HQ. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it. Please note that we may ask you to verify your identity before responding to such requests.

7. PAYMENTS

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. The payment processors we work with are:

Stripe - Their Privacy Policy can be viewed at https://stripe.com/us/privacy

8. LINKS TO OTHER SITES

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

9. CHILDREN'S PRIVACY

Our Service does not address anyone under the age of 13 ("Children"), unless given consent by a parent or guardian. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

10. NOTIFICATION OF CHANGES

If we decide to change this Policy, we will post those changes on http://www.afterschoolhq.com/privacy or post a notice of the changes to this Policy on the homepage (www.afterschool.com) and other places we deem appropriate, so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the Privacy Policy statement under which the information was collected.
If we make any material changes in our privacy practices, we will post a prominent notice on our website notifying you and our other members of the change. In some cases where we post a notice we will also email you and other members who have opted to receive communications from us, notifying them of the changes in our privacy practices. However, if you have deleted/deactivated your account, then you will not be contacted, nor will your previously collected personal information be used in this new manner.
If the change to this Policy would change how your Personally Identifiable Information is treated, then the change will not apply to you without your affirmative consent. However, if after a period of thirty (30) days you have not consented to the change in the Policy, your account will be automatically suspended until such time as you may choose to consent to the Policy change. Until such consent, your personal information will be treated under the Policy terms in force when you began your membership.
Any other change to this Policy (i.e., if it does not change how we treat your Personally Identifiable Information) will become are effective after we provide you with at least thirty (30) day’s notice of the changes and provide notice of the changes as described above. You must notify us within this 30-day period if you do not agree to the changes to the Policy and wish to deactivate your account as provided under Section 5.
11. DISPUTE RESOLUTION

Any dispute, claim or controversy arising out of or relating to this Policy or previous Privacy Policy statements shall be resolved through negotiation, mediation and arbitration as provided under our Terms of Service Agreement.

12. CHANGES TO PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. CONTACT INFORMATION

If members have any questions or suggestions regarding this Policy, please contact Afterschool HQ using postal mail or email, as follows:

Postal Address:

AfterSchool HQ LLC,
12175 Visionary Way Suite 710,
Fishers, IN 46038

Email: support@afterschoolhq.com

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12175 Visionary Way
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